The most common questions are

Funds withdrawn, but I didn`t do that

Most likely you have been hacked. For more information please describe the issue in details and email at [email protected]

Can I withdraw Chain’s bonus?

Users cannot withdraw Chain’s bonus right after receiving it. Chain’s Bonus has a wagering requirement of 30 times for the total amount (deposit + bonus) to become available to withdraw.

How long do I have to wait until I receive my deposit?

Mostly it depends on the blockchain itself. We process transactions from the very 1st confirmation in Bitcoin blockchain. For ETH and TFL at least 25 confirmations are needed. In case of BCH, DASH, LTC, DOGE, at least 6 confirmations are needed. In rare cases the refill process may take a little longer. For deposits made with Neteller, Visa and Mastercard, usually it takes seconds to process such a deposit.

What is TFL?

This is a True Flip developed ERC20 token.

How to play Chain`s Code?

Chain`s Code consists of spins, going one after the other, during which a player places a bet, and the RNG shows the combination of numbers for the given spin. The player determines the number of spins independently.

Is there any service fee for BTC, TFL or EUR withdrawals?

All withdrawals are free of charge except for TFL, the commission fee of which is 1 TFL.

Where can Henry’s bonus wagering progress be found?

The wagering of Henry’s bonus is automatically reviewed by the system. The progress is shown in the My Profile section.

Failed paying for my bet in Tony`s Reel

Check if you have enough funds for the bet. Otherwise, please send an email at [email protected]

Couldn't find the answer?

If you did not find the answer to your question, please, contact our support team using the button below.

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